PRIVACY POLICY

BRB Electrical Contractor and Services (BRB) is committed to providing our customers 


with the highest level of service.  This privacy policy tells you how we use your 


personal information.  Please read this privacy policy before using our website or 


submitting any personal information.  By using our website, you are accepting the 


practices described in this privacy policy.


Your Personal Information


Personal information held by BRB may include your name, trading name, current and 


previous addresses, licence number, type of work/industry and company size.  If you 


choose not to provide personal information, we may not be able to provide you with the 


services you require.


Collecting Personal Information


We collect personally identifiable information such as names, postal addresses, email 


addresses, etc., only when voluntarily submitted by you.  The information you provide 


is used to fulfil your specific request and only for that purpose unless you give us 


permission to use it in another manner, for example to add you to one of our email lists.


How we use Personal Information


Your personal information may be used to;


 Enable us to provide the services you require


 Administer and manage the supply and delivery of those services, including 


charging, billing and collecting moneys owed


 Inform you of ways the services provided to you might be improved


 Conduct appropriate checks for credit worthiness if required


 Provide basic information used in research directed at improving the supply and 


delivery of our services


 Gain an understanding of your needs in order for us to provide you with better 


service


 Generally improve the conduct of our business.


When we disclose your Personal Information


For the purposes set out above, BRB may disclose your personal information to 


organisations outside BRB that we have a relationship with or are required by law to 


provide certain information to.


Organisations or persons we may disclose information to could include;


 Your authorised representatives 


 Our professional advisors, including our accountants, solicitors and auditors.


 Credit reporting agencies


 Credit providers for credit related purposes such as credit worthiness, credit 


rating, credit provision and financing


 Government and regulatory authorities, courts of law and other organisations as 


required or authorised by law


 Organisations involved in the sale or transfer of all or part of our business or 


assets including accounts and trade receivables 


 Organisations involved in the distribution or mailing of our promotional 


information. 


Help us to ensure your information is accurate


BRB takes all reasonable precautions to ensure that the personal information we 


collect, use and disclose is accurate, complete and up to date.  However, the accuracy 


of that information depends to a large extent on the information you provide. This is 


why we recommend that you; 


 Let us know if there are any errors in your personal information


 Keep us up to date with changes to your personal information such as your 


name, address, telephone/fax numbers and email address.


How we use cookies:


This website may use cookie and tracking technology depending on the features 


offered.  Cookie and tracking technology is useful for gathering information such as 


browser type and operating system, tracking the number of visitors to our website, and 


understanding how visitors use our website.  Cookies can also help customise our 


website for visitors.  A cookie does not give us access to your computer or any 


information about you, other than the data you choose to share with us.  You can 


choose to accept or decline cookies. Most web browsers automatically accept cookies, 


but you can usually modify your browser setting to decline cookies if you prefer.


Links to other websites:


This website may contain links to other websites of interest.  We cannot be responsible 


for the protection and privacy of any information that you provide whilst visiting such 


sites and such sites are not governed by this privacy policy. 


You can access your personal information


You may access your personal information, however we may require proof if identity 


and may withhold information if required by law (for example if the information 


requested infringes another person’s privacy.


Security of Personal Information 


We hold personal information in electronic form.  Active measures are taken to protect 


the security of your personal information and information no longer legally required is 


either de-identified or destroyed.  


How to contact us


If you have any questions in relation to privacy, please contact us on (03) 5443 9473 or 


alternatively you can email us at info@brbelectrics.com.au.


This policy will be reviewed regularly and may be amended.  We will notify you of 


updated versions by posting them on our website.


BRB Electrical Contractor and Services


August 2015